100% Natural Handmade Skin & Hair Care Products Online

FAQ

Frequently Asked Questions

Order, Shipping & Tracking

Where is my order?

We know you’re curious to try our product out and can’t wait but just bear with us because we’re working very hard to ensure the order reaches you at the earliest. In the meantime, you can track your order. Click here to track your order.

Why is my order delayed?

Don’t worry, your product will be reaching you soon! In the meantime, you can track your order. Click here to track your order.

Do you deliver the product on the same day?

We pack and deliver the product on the same day. All our products are crafted with the best intentions in mind. However, if you need a special delivery done on an urgent basis, please get in touch with us at customcare@jeveos.com and we’d do our best for you.

Returns,Exchange & Refunds

How do I cancel my order?

Didn’t work out for you this time? No worries! You can reach out to us at customcare@jeveos.com and we’ll help you through the process!

I have ordered the wrong product, how do I replace it?

If you’ve realized this before the order is dispatched, we say you’re at the right place! You can always write to us to cancel the order or exchange any product in your cart. However, if the product has reached you, we can arrange a pick-up & replace it with a new one! But please make sure the product is unused!

When do I get my refund?

In general, an item may be eligible for return within 7 days from the date of product delivery if it fulfills any of the following conditions –

Sold in a physically damaged condition.

Any missing parts or accessories.

Product packaging not opened, product not used.

Products that suits you

Whether Jeveos is the right choice for you?

We make our products keeping in mind the Indian skin type. If you think the product which you’re using currently doesn’t suit your skin then you need to try us out! Because we produce handmade soap products that are free from harmful chemicals.

What can I expect from your product?

Our soap is mild and rich. You will feel the cream in your hands with the long-lasting lather that cleans, detoxifies, and gives your skin a healthy glow without using any harmful ingredients that can irritate your skin.

How do I give my feedback regarding the products?

Please contact us through email at customcare@jeveos.com or please rate us if you think we deserve one! Go on, we’re excited!